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Website Terms of Use

Last updated: August 2026

These Website Terms of Use apply to the website operated by The Plumbing Lifesaver Pty Ltd, ABN 89 625 121 262, trading as The Plumbing Life Saver (“we”, “us” or “our”).

Our website is located at theplumbinglifesaver.com.au.

By accessing or using this website, you agree to these Website Terms of Use.

1. About this website

This website provides information about The Plumbing Life Saver and the plumbing, drainage, gasfitting, hot water, blocked drain, leak detection and related services we provide.

Information on this website is provided for general information and enquiry purposes.

The information displayed on the website does not, by itself, constitute a quotation, contract or guarantee that a particular service, repair or outcome will be suitable for your property.

2. Plumbing information

Plumbing problems can have different causes even where the visible symptoms appear similar.

Information provided on this website, including information concerning blocked drains, leaks, hot water systems, sewer and stormwater systems, gas services and other plumbing issues, should not be treated as a substitute for an inspection or assessment of the particular property.

Where appropriate, our plumbers may need to inspect, test, expose or investigate plumbing before the cause of a problem or complete scope of work can be confirmed.

3. Quotes, bookings and enquiries

Submitting an enquiry, requesting a quote or making a booking request through the website does not automatically create a contract between you and The Plumbing Life Saver.

A booking is subject to confirmation by us.

The scope and price of work will be determined by the quote, work order, contract or other written confirmation provided for the particular job.

If additional or unforeseen work is identified after work commences, it will be dealt with in accordance with the applicable Service Terms & Conditions and any contract applying to the job.

4. Accuracy of website information

We take reasonable steps to keep the information on this website accurate and current.

However, plumbing products, manufacturer specifications, service availability, pricing, legislation, standards and other information may change.

We may update, remove or change website content without notice.

Where website information differs from a written quote, contract or job-specific specification provided by us, the job-specific document will generally apply to that work, subject to applicable law.

5. Pricing

Unless expressly stated otherwise, prices displayed on the website are indicative only.

The final price of plumbing work may depend on factors including the actual condition of the property, accessibility, the extent of the fault, materials required, concealed conditions and the agreed scope of work.

Any applicable fees or charges will be disclosed in the quote, booking confirmation or otherwise communicated before they are charged.

6. Emergency and after-hours services

Availability of emergency or after-hours plumbing services may vary.

Submitting an online request does not guarantee immediate attendance.

If a matter involves an immediate risk to people or property, customers should take reasonable steps to make the area safe while awaiting professional assistance.

7. Intellectual property

Unless otherwise stated, the text, branding, logos, graphics, photographs, videos, layouts and other content on this website are owned by or licensed to The Plumbing Life Saver.

You may view and use website content for your own personal and non-commercial purposes.

You must not reproduce, distribute, modify or commercially exploit our website content without our prior permission, except where permitted by law.

8. Third-party websites

This website may contain links to third-party websites, manufacturers, finance providers, review platforms, social media platforms or other external services.

These websites are operated independently of us.

We are not responsible for the content, availability, security or privacy practices of third-party websites.

9. Website availability

We aim to keep the website available and functioning correctly but do not guarantee uninterrupted access.

The website may occasionally be unavailable due to maintenance, technical problems or circumstances outside our control.

10. Australian Consumer Law

Nothing in these Website Terms of Use excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any other applicable legislation.

11. Privacy

Personal information submitted through this website is handled in accordance with our Privacy Policy and applicable privacy laws.

Our Privacy Policy should be read together with these Website Terms of Use.

12. Changes to these terms

We may update these Website Terms of Use from time to time.

The current version will be published on this website with the date it was last updated.

13. Governing law

These Website Terms of Use are governed by the laws applying in New South Wales, Australia.

14. Contact us

The Plumbing Lifesaver Pty Ltd
Trading as The Plumbing Life Saver
ABN: 89 625 121 262
Contractor Licence: 323183C

21 South Street
Adamstown NSW 2289

Phone: 0448 669 938
Email: hello@theplumbinglifesaver.com.au

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