What We Promise To You
Our Service Guarantee
- No Callout Fee Guarantee: From 7:00 am to 3:00 pm Monday to Friday, you will never pay a callout fee for our plumbers. We believe you should not be charged just for having a professional arrive at your door.
- On-Time Guarantee: Your time matters to us. When you book between 7:00 am and 3:00 pm Monday to Friday, you will be given a two-hour appointment window. If we are late, we will give you an immediate discount of $1 for every minute past the scheduled time, up to $50.
- Upfront Pricing Guarantee: You will always know the cost before work begins. Every job is priced upfront so there are no surprises, no hourly guesswork, and no hidden charges.
- Same Price Saturday and Sunday Guarantee: We charge the same rates on weekends as we do during the week. There are no penalty rates on weekend repairs, so you can book with confidence.
- Premium Service Guarantee: We combine old-fashioned customer care with the latest plumbing technology. Expect fast, professional service and accurate solutions that fix problems effectively the first time.
- Licensed Technician Guarantee: Our plumbers are fully licensed, insured, and experienced. We treat your home or business with respect, keep our work areas clean, and provide reliable service you can trust.
- Lifetime Workmanship Guarantee: We take pride in doing the job right. That is why we back our workmanship for life, giving you complete peace of mind long after the job is done.